Description
You understand the impact CNESST interventions can have on your organization, but do you know how to communicate effectively with inspectors when significant issues arise? A well-managed intervention can help resolve a situation efficiently, while poor communication can unnecessarily complicate the process.
This training is designed for employers and managers who want to strengthen their skills in managing communications and interactions with the CNESST.
What You'll Learn
- Principles of effective communication with CNESST inspectors
- Best practices during a CNESST inspection visit
- Common mistakes to avoid in verbal and written communications
- Managing requests for information and documentation
- How to effectively present your organization's operational realities
- CNESST findings and requirements: how to respond appropriately
- High-impact interventions, including work stoppages, seals, and corrective measures
- Key considerations when requesting a review or challenging a decision
- The respective roles of managers, leadership, and other stakeholders involved in the matter
Case studies and practical exercises.
What You'll Be Able to Do After This Training
By the end of this training, you will be able to communicate more effectively with the CNESST, better manage inspectors' interventions, and clearly, accurately, and constructively present your organization's operational realities, while meeting your occupational health and safety obligations.
Please note: Once your registration has been confirmed, it is non-refundable. However, if unforeseen circumstances prevent you from attending, you may transfer your registration to a colleague. Simply notify us at least 48 hours before the event.



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